Delivery & import charges

Where we deliver

We ship from Australia to these 34 countries:

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Rest of Europe: United Kingdom, Norway, Switzerland, Iceland, Liechtenstein.
North America: United States, Canada.

We do not currently deliver within Australia or to other countries. If your country is missing, email us and we will tell you whether we can add it.

Shipping methods, costs and times

If you shop in another currency, the shipping cost is converted at the same rate as the products and shown in your currency at checkout, before you pay. We pack and dispatch orders within 1–3 business days (Monday to Friday, excluding New South Wales public holidays). You receive a tracking link by email when your parcel leaves us.

Delivery times are estimates from the carrier and can be longer around public holidays or when customs inspects a parcel. If your order has not arrived within 30 days of dispatch, contact us and we will trace it, and resend or refund it if it is lost.

Import VAT, duties and customs

Your parcel is exported from Australia, so no Australian GST is charged. Because it is imported into your country, the customs authority there may charge import VAT, customs duty and a carrier handling fee. These charges are not included in our prices or shipping costs and are paid by the recipient, usually to the carrier before or on delivery.

• EU: import VAT at your country’s rate applies to all parcels, and customs duty may apply. The carrier collects it.
• United Kingdom: import VAT and, for some goods, duty may be collected by the carrier.
• Norway and Switzerland: import VAT and a customs clearance fee may be collected by the carrier.
• United States: low-value parcels are no longer exempt from US duties; duty may be due on delivery.
• Canada: GST/HST and duty may apply above the import threshold.

The amount depends on your country’s rules and the carrier’s fees; we cannot calculate it in advance. If you refuse a parcel because of import charges, we refund the products once it is returned to us, minus the original shipping cost and the return carriage the carrier charges us.

Export and legal restrictions

Our products are clothing and leather accessories. They are not subject to export restrictions from Australia to the countries above, and we do not sell to countries under Australian or international trade sanctions. We declare every parcel truthfully to customs with its contents and value; we cannot mark orders as gifts or declare a lower value.

Wrong address or failed delivery

Please check your address carefully at checkout. If a parcel comes back to us because the address was incomplete or nobody collected it, we contact you and can resend it for a new shipping charge or refund the products.

Last updated: 10 October 2026