Withdraw from contract

If you live in the EU, the UK, Norway, Iceland or Liechtenstein, you can withdraw from your purchase within 14 days of receiving it without giving a reason. Customers everywhere can also use this form for our 30-day returns promise. Read the full conditions on Returns & refunds.

Fill in the form and press Continue to confirmation, check your details, then press Confirm withdrawal. You do not need an account. We email you a confirmation with the date and time we received your withdrawal straight away, and the return instructions within two business days.

1. Your order
2. Confirm

Full name *

Email address used for the order *

Order number *

Order date

Which items? Leave empty to withdraw from the whole order.

Continue to confirmation

Website

Prefer email? Write to support@arcavelle.shop with your name, order number and the items concerned — a clear statement is enough.